The following sources were consulted in the preparation of the article “Canadian habits that feel surprisingly formal to many Americans.”
- Time of day
- Apology Act, 2009, S.O. 2009, c. 3
- Workplace Integration: Desk Reference for Newcomers to Canada
- Canadian Workplace Culture: A Guide for Newcomers
- Analysis: Consensus decision-making is surprisingly effective in both communities and workplaces
- Are your workers sending passive-aggressive emails?
- Canadian Culture: Communication